What is the benefit of including case studies in training?

Including case studies in training is beneficial because they provide real-world context and help associates apply theoretical knowledge to practical situations. This approach allows learners to see how concepts work in actual scenarios, bridging the gap between theory and practice. By analyzing case studies, associates can understand the implications of their decisions, identify best practices, and learn from past experiences in a concrete way. This kind of learning promotes critical thinking and problem-solving skills, as associates must often evaluate different aspects of a case and propose solutions based on their understanding of the theory. Such an immersive learning experience enhances retention and equips trainees with the tools they need to navigate real business challenges effectively.